Commercial Sector

Enhance your business flexibility and reduce operational costs with a virtual solution from Tribune.

Tribune’s managed service is the perfect cost-effective and reliable solution for providing anytime, anywhere access to your virtual desktop infrastructure, for a fixed monthly cost. It is characterised by a desire to offer genuine flexibility in our virtual desktop solution that delivers real benefits to our clients within the commercial sector.

Managed service pricing is based on a price per Virtual Machine (VM) per month for a number of standard service bundles, which are available for 10 hours / 5 days per week, 24 hours / 5 days and 24 hours / 7days. We will then tailor our managed service to your exact support needs whether they are first line, second line, third line or the operation of your entire organisation.

We will bring our 17 years of experience of defining quality procedures and processes, supply experienced virtualisation and technical staff and deliver to agreed service levels. 

We guarantee delivery to targets in line with your business needs

Security – Our Managed Service is based in an industrial strength, secure location. We believe this allows us to offer not only the best possible service but also the most secure service in troubled times.

Best Practice – We have already worked with many organisations to implement ITIL standards into their IT Organisations and we have implemented the same industry leading ITIL processes and procedures into our operation. This leads us to deliver the most cost-effective, efficient and high-performance service available to your organisation.

Consultancy – We have access to consultants with over 1,000 man years of experience and we are able to tap into the pool of virtualisation specialists across the entire UK IT industry.

Total Visibility – Detailed monthly reports and regular service review meetings allow you to monitor performance and identify service improvements.

Constant Development – Tribune’s team of experienced service management consultants will carry out a regular audit and benchmarking service to identify any issues and continually recommend service improvements.

Service Delivery Manager – Our managed service is headed up by a senior service delivery manager, who will be accountable for delivery to agreed service levels and KPIs.

The Team – A dedicated team (on-site if service levels demand it) selected from our pool of experienced virtualisation specialists.